HealthJuly 14, 2026
warmline
/ˈwɔːrm.laɪn/
Definition
A non-emergency, peer-support telephone service that provides emotional connection and mental health resources to callers.
Etymology
The term is a compound word formed from 'warm' and 'line,' intentionally coined as an antonym to 'hotline' to signify a service that is less urgent, more comforting, and focused on ongoing emotional support rather than immediate intervention.
In the news
The article uses the term to describe the Youstar Foundation’s service, which is intentionally distinct from a crisis hotline and focuses on breaking the mental health stigma within the Korean American community.
Mental health phone line
Read the full article ↗LAist